Sky Q refund after switching to Sky Glass

[Gary1234567]

Hi can anyone help will the overpayment go back into my account as charged for glass and q

Thanks 

[caesarome]

Have you phoned Sky as they will refund your Sky Q payment so will be back into your account sometime next week,

[Gary1234567]

Hi 

Thanks for coming back to me 

No dont fancy been on hold for ages do they not just put it back in 

Thanks 

[Gary1234567]

Surely everyone is trying to get there money back its crazy 

[Mark39]

@Gary1234567 it will normally be refunded automatically to your bank account (or card) around 6 weeks after your Sky Q account ended.

[DemsEll]

Hi,

I switched from Sky Q to Glass but reverted back within a couple of days due to issue, switch over was quick and no issue at all, however I am in the same position of paying for Sky Glass and Sky Q at the same time, I have got a credit also in my Glass account I was just wondering how long it would be before my refund was processed, thank you! 

[caesarome]

Hi @DemsEll 

As stated by @Mark39 in the post above you it can take 6 weeks or quicker if you call.