This discussion topic is read only Discussion topic: Someone else is logged onto our sky account - when we go to Netflix another user is already logged

This message was authored by: SketchR · ‎09 Jul 2022

Hi

when we go to Netflix via sky , there is an unknown user / email address slready signed in with 4 profiles.
how has this happened and how do we get rid of them?

This message was authored by: GD1 · ‎10 Jul 2022

@SketchR You can reset your netflix password, that will ensure any unauthorised access is blocked. https://www.sky.com/help/articles/uod-account-issues-netflix

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This discussion topic is read only Discussion topic: Someone else is logged onto our sky account - when we go to Netflix another user is already logged

Someone else is logged onto our sky account - when we go to Netflix another user is already logged

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