Sky Q mini box won’t stay connected

[Kerry1309]

One of my mini boxes won't stay connected to the internet or main box.  Tried a few times.  Won't reset and if it does it won't get past first step and now it's just stuck on standby

[Rich+Sky+Engineer]

If you have factory reset the box, you will have to reset the remote also by holding 7 and 9 until the remote flashes a few times

also if you can't connect the box via WPS, one way of connecting it is take to near the main box and connect the mini and main together via Ethernet cable and just leave it for around 5 mins and it will auto sync it self back up

[Kerry1309]

I get it to connect but it only stays connect for 2 minutes at the most