Sky Q box flashing red and amber

[Lindseyjh91]

The sky box was non responsive so I unplugged it. It's now flashing amber and red and the screen says it's updating 1 of 2. Home WiFi is working fine. It's been doing this for 24 hours now. Any ideas? I've unplugged it 3 times now and it does the same thing each time

[oldfella]

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@Lindseyjh91 wrote:

The sky box was non responsive so I unplugged it. It's now flashing amber and red and the screen says it's updating 1 of 2. Home WiFi is working fine. It's been doing this for 24 hours now. Any ideas? I've unplugged it 3 times now and it does the same thing each time

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Hi @Lindseyjh91 

Check through the following link 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on-v2