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This discussion topic is read only Discussion topic: Sky Q Mini box keeps freezing

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This message was authored by: 818+823+122

Sky Q Mini box keeps freezing

I keep needed to re boot the mini box to get service 

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This message was authored by: oldfella

Re: Sky Q Mini box keeps freezing

Posted by a Superuser, not a Sky employee. Find out more

@818+823+122 wrote:

I keep needed to re boot the mini box to get service 


Hi @818+823+122 


Try a Reset Settings in the hidden menu on each box.

Start with the main Q box and then when this back up and fully running do the same with the mini


To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remotes If you use them.
Press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

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