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Discussion topic: Sky Q Mini box keeps freezing
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Message posted on 07 Apr 2022 01:20 PM
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Sky Q Mini box keeps freezing
I keep needed to re boot the mini box to get service
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Message posted on 07 Apr 2022 01:23 PM
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Re: Sky Q Mini box keeps freezing
@818+823+122 wrote:
I keep needed to re boot the mini box to get service
Hi @818+823+122
Try a Reset Settings in the hidden menu on each box.
Start with the main Q box and then when this back up and fully running do the same with the mini
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remotes If you use them.
Press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
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