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This discussion topic is read only Discussion topic: Sky Q Box stuck on amber light and standby. Have tried all help in articles, unplug, reboot etc.

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Message posted on ‎20 Feb 2022 11:30 AM

Sky Q Box stuck on amber light and standby. Have tried all help in articles, unplug, reboot etc.

Tried everything to get Sky Q box off Standby Ambert light.  Unplug, switch off, reboot etc.  We have Sky Broadband as well and no problem with that connectivity.  On the timing it seemed to go into standby when we got a Playstation 5 plugged in for Christmas but don't know why that would impact.  Tried unplugging all Playstation stuff and still doesn't work.  Why doesn't Sky have a helpline for technical difficulties????

 

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