Sky HDR

[rozel]

@gems+151  Yes I understand.  I didn't think any TV at all pre 2016 could get HDR of whatever variety?  The KU model you mention surely is over 5 years old now?

[NewtonBoy]

A poster on AV Forums,  has just started a new 18 month contract so is in their cooling off period and has been successful in getting a new box after threatening cancellation.

Am I allowed to post a link?

[TimmyBGood]

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@gems+151 wrote:

I bought a 4k sofa the day before lockdown and now I've a 26week lead time to receive it

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Maybe see if they can upgrade it to an 8K sofa: you don't want to be left sitting on an obsolete model ; )

[scotnod]

@bob1234 Thank you

[scotnod]

How do you get the newer hdr boxes?

[gems+151]

@rozel that might be the case I'm a oled guy through and through so I'm only trying to go off what I can find online and it did say Samsung's 2016 probably won't have HLG. I mean my mum has a 4k TV non HDR as she got it when 4k became mainstream and she can't understand why mines HDR and hers isn't lol. The reveiws on that model I only uploaded went back 3..5 years. That's the model MINNI had. So whilst people who have the old box are disappointed they might be doubly disappointed when it turns out after a box swap they still can't view HDR as HLG isn't supported. So it would make sense to post your TV model along with the Box model so we can atleast have a look to see if it would be an issue due to the TV too

[planearm]

Never seen so many grown men get so upset over a few lemurs lol. 😂😂😂

*ducks for cover*

[gems+151]

@TimmyBGood  I like that I did think how long would it be before someone commented .I'll update to 3999.99 pounds

[rscott]

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@NewtonBoy wrote:

A poster on AV Forums,  has just started a new 18 month contract so is in their cooling off period and has been successful in getting a new box after threatening cancellation.

Am I allowed to post a link?

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That seems  reasonable,  if they're in the cooling off period for the new contract. As for the rest of us, there's hardly any HDR content for the moment, so I don't think it's too unreasonable to wait a little while for the situation to be clarified.

[gems+151]

@planearm  I agree. I hate lemurs too. Why couldn't we have HDR polar bears. My rant is why the hell are lemurs in HDR does anyone want to swap boxes so I can have SDR lemurs please

[g652wly]

@gems+151 Not necessarily a safe assumption to make. My daughter and son in law have exactly the same tv as me. Both upgraded to sky q at the same time. Both got v2 boxes. She hasn't had a single problem with her v2 box. 

[Rhonny]

@GreenLantern

for me there is no Sky Nature in the channels under Sky Catch Up. 

It was my error. That's where I'd looked originally. But then realised after posting that I'd actually found the content by searching "Gangs of Lemur". Apologies for confusing... 

[GoldenPhoenix]

@gems+151 

im not happy its true, but i just want sky to issue a statement to V1 owners just explaining what will be happening with customers who have V1 boxes...just wait IMHO is poor customer service and communication.

[gems+151]

@g652wly  or a problem she didn't notice either way if sky knew there was an issue with a certain box they wouldn't have swapped for the same version to avoid you calling again for the same issue

[rozel]

@lettice  Why do I need to do this?  I know the Harware version in settings is 32B206  whereas my box is a ES340d9  - the web browser says 32B206.  This is a well known issue certainly for the newer boxes.  This is well described here: -

https://helpforum.sky.com/t5/Sky-Q/Which-box-do-I-have/td-p/3127766