Sky Go Error 4090

[welshboy166]

 I have this problem in my Sky Go app on iPhone 12 when I try to view a show. I've looked at the various posts on here and none of the solutions work (all involving inserting my membership number in some links which don't exist in 2021). I think it's due to having another old account somehow linked to Sky Go back when I used it successfully about 10 years ago.

Also I can't send remote record messages to my Sky Q box and on my Sky Q settings it says Sky Go is not enabled even though I have it as part of my package (I'm led to believe this is due to not having multiroom). Does anyone know the actual solution?

[caesarome]

Make sure your Sky account is linked to your Sky ID, to do this see if you can access this link to view your online Sky bills:

https://www.sky.com/manage/bill/

You might then be asked to link it to your ID and you will need your Sky account number or your viewing card number.

If you were a Sky customer in the past then you will need a new login to use with Sky Go as you previous one will have been closed.

[Daviddillionjose]

I am trying to get a Programme on my subscription to work but it’s not working 

[caesarome]

If you are seeing the 4090 error @Daviddillionjose then have you tried what has already been posted as a possible soloution that is in the post above yours ?

[amanda+SW]

I am trying to use Sky go on my phone but keep getting this error and i tried the link suggested to the bill - that worked ok and i wasnt prompted to link any ID.  Any ideas pls?

[caesarome]

So after doing this:

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@amanda+SW wrote:

i tried the link suggested to the bill - that worked ok and i wasnt prompted to link any ID. 

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Are you still seeing the 4090 error ?