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This discussion topic is read only Discussion topic: Sky Glass Usyk v Dubious PPV not working. Just says It can't be played even though I have purchased

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This message was authored by: Lornaford

Re: TNT sports box office

But a skyglass they said🙄nothing but problems 

This message was authored by: Delroy2

Re: TNT sports box office

Did you have any luck speaking to sky

This message was authored by: Screbo57

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Mine is not working either, been on hold for nearly an hour.

This message was authored by: Stevieboy86

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Yes it working on Sky Q @Frosty777 

This message was authored by: Thaitrader

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

I've streamed it directly from BT now so that's that. Only had Sky Glass 10 days so will be reading t&c's tomorrow and getting rid if possible. Problems with the rugby as well today. 

This message was authored by: CharlotteRose7

Re: TNT sports box office

I'm on the phone to sky now, not an issue with sky, it's an issues with TNT themselves. Number of reports that it's not working. Questioned about the refund as obviously they charge me not TNT and they said if you cannot watch at all then your entitled to a refund. They transferred me through to the tech team and still on hold waiting to speak to them. 

This message was authored by: markymark31

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Another nail in the coffin for Glass. I don't expect to be charged Sky. In fact, how about some recompense for tuning my evening? 

This message was authored by: Grahammn

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

What number did you call? I can't even find a telephone number! 

This message was authored by: Laus

Re: Dubois fight

1 hr  and 10 mins me now!!! 

This message was authored by: Steele21

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Over an hour and 45 mins on the phone to be cut off 

This message was authored by: Fidds37

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

How did you cancel it?

This message was authored by: Jmarksy

Can’t access TNT for boxing tonight

I have clicked on buy to watch boxing tonight on TNT but when I click to watch it, it's says currently unavailable try again later

This message was authored by: Frosty777

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

You had 14 days to cancel I believe I'll be doing it tomorrow too and requesting a move to Sky Q 

This message was authored by: Sarita1011

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Same issue here, so frustrating. Top end product supposedly but basic service that we pay per view extra for! Embarrassing when you invite friends over to watch it! 

This message was authored by: GD1

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Posted by a Superuser, not a Sky employee. Find out more

Sky are aware of this issue https://www.sky.com/help/servicestatus/streamingtv

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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