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22 Apr 2021 06:04 AM
22 Apr 2021 09:39 AM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous
It's the task of the content rights holder to populate appropriate metadata for platform EPGs, so your request would be more appropriately addressed to Channel 4.
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22 Apr 2021 08:48 AM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous
You are only speaking to Sky customers on here and not Sky support so all program related issue need to be sent to their Viewer Relations team which can be contacted via this email address - viewerR@sky.uk
The titles are the responsibility of the broadcaster so in this case STV and CH4.
22 Apr 2021 09:39 AM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous
It's the task of the content rights holder to populate appropriate metadata for platform EPGs, so your request would be more appropriately addressed to Channel 4.
22 Apr 2021 02:48 PM
Hello,
I am forwarding you these emails.
This is from All Viewer Relations @sky.uk
Hi Naomi,
Thank you for your email to Sky regarding the Channel 4 programme Skins.
Channel 4 is not owned or operated by Sky. They are an independently operated third party broadcaster that is available on the Sky Platform. We have no control over the content that they make available on their linear channels or their On Demand service on our platform.
If you wish to make your suggestion for changes regarding their content, please contact the broadcaster directly through their website.
Thanks again for taking the time to contact Sky.
Kind Regards,
David
Viewer Relations
Original Message Follows: ------------------------
This is from Channel 4 Viewer Enquiries
22 Apr 2021 05:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous
I'd suggest the response from Sky is rather more accurate, although they are both clearly template replies.
22 Apr 2021 06:04 PM
@Anonymous
Seems like the obvious next step is to forward the email from Sky to the guy from Channel 4.
22 Apr 2021 06:38 PM
Thank you for the reply.
I am looking forward that the programmes will be in right order with series and episodes with separated series tabs on Sky+ and Sky Q cables on "All 4" on Demand.
Naomi Tapper
22 Apr 2021 06:43 PM
22 Apr 2021 07:58 PM
Posted by a Superuser, not a Sky employee. Find out moreSky Q cables on "All 4" on Demand ??
It's not going to happen @Anonymous
03 Jun 2021 06:18 AM
@Doc5907 it's all sorted out. They changed the titles of Skins episodes for all generations. Also, the images needs to be changed for each episode. All they need to do is, create the tabs for each one from Series 1-6, so is in the right order.
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