0

Discussion topic: Setup netflix on sky ultimate UHD without existing netflix account

Reply
This message was authored by MrGrumpySnr This message was authored by: MrGrumpySnr

Setup netflix on sky ultimate UHD without existing netflix account

I have just added the UHD extension, which includes Netflix, to  my sky package and am now trying to access Netflix with no success.

 

I don't have a Netflix account and trying to activate Netflix on the Sky box takes me to a screen that offers Netflix for £5pm. I have looked on the Netflix site and can find no Sky link. Am I missing something?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by bob1234 This message was authored by: bob1234

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

@MrGrumpySnr  I don't know that link but usually adding UHD just upgrades the Netfix subscription rather than Include it to get Netflix you need the "ultimate on demand pack" as well.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

@MrGrumpySnr 

 

'Ultimate TV' includes Netflix, 'UHD' does not.  Which have you added?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

As above.  Adding UHD alone does not include Netflix.

 

However, if you have the Ultimate TV add on (which is NetFlix) then it upgrades to premium level (4 concurrent screens).

I am just another Sky customer and my views are my own
MrGrumpySnr
Topic Author
This message was authored by MrGrumpySnr This message was authored by: MrGrumpySnr

Re: Setup netflix on sky ultimate UHD without existing netflix account

Thanks for the swift replies, yes I have the Ultimate add on. In the my package section of my account I had several upgrades available one of which was to enable the UHD package which included Netflix Premium. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

When you add the Ultimate TV add on you should be sent a mail to complete the registration.

I am just another Sky customer and my views are my own
This message was authored by Rhonny This message was authored by: Rhonny

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

@MrGrumpySnr

Just to note, you can only get Netflix Premium if you take the UHD pack AND the HD pack. Not just the UHD pack. 

MrGrumpySnr
Topic Author
This message was authored by MrGrumpySnr This message was authored by: MrGrumpySnr

Re: Setup netflix on sky ultimate UHD without existing netflix account

I have Sky Signature, Sky Ultra HD, Sky HD and Sky Kids. I don't have Films or Sports.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

I don't see Ultimate TV add on in that list...?

I am just another Sky customer and my views are my own
This message was authored by Madkitty This message was authored by: Madkitty

Re: Setup netflix on sky ultimate UHD without existing netflix account

Apologies as I know this is old but was there any resolution as I have the same set up? Thanks 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Setup netflix on sky ultimate UHD without existing netflix account

Posted by a Superuser, not a Sky employee. Find out more

@Madkitty wrote:

Apologies as I know this is old but was there any resolution as I have the same set up? Thanks 


You'll need to be more specific to what your issue is as the OP didn't have NetFlix add on which is why there wasn't NetFlix.

I am just another Sky customer and my views are my own
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion