5

This discussion topic is read only This discussion topic has been answered Discussion topic: SKY Q Mini confusion over how many

Reply
This message was authored by: Lstry

SKY Q Mini confusion over how many

OK so i have the 1TB Sky Q box in my living room and a Sky Q Mini in one of my bedrooms now i am wishing to add a second Mini in another bedroom now my confusion is if i add another mini does this mean i could only watch 2 at the same time ie front room(main q Box)and bedroom(mini) or can i watch my main sky Q box and say the 2 in the bedrooms at the same time so in theory this would be 3, Q main box and 2xmini's 

hope this makes sense

thank in advance


Best Answers
This message was authored by: oldfella Answer

Re: SKY Q Mini confusion over how many

Posted by a Superuser, not a Sky employee. Find out more

@Lstry wrote:

OK so i have the 1TB Sky Q box in my living room and a Sky Q Mini in one of my bedrooms now i am wishing to add a second Mini in another bedroom now my confusion is if i add another mini does this mean i could only watch 2 at the same time ie front room(main q Box)and bedroom(mini) or can i watch my main sky Q box and say the 2 in the bedrooms at the same time so in theory this would be 3, Q main box and 2xmini's 

hope this makes sense

thank in advance


Hi @Lstry 

If the 1 TB box that you have is the original non UHD one then you can only use one mini at a time.

With all other Q boxes you can use two minis simultaneously.

See the following link 

See which Q box you have 

View this Answer within the discussion

Did this answer not help you?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: oldfella Answer

Re: SKY Q Mini confusion over how many

Posted by a Superuser, not a Sky employee. Find out more

@Lstry wrote:

OK so i have the 1TB Sky Q box in my living room and a Sky Q Mini in one of my bedrooms now i am wishing to add a second Mini in another bedroom now my confusion is if i add another mini does this mean i could only watch 2 at the same time ie front room(main q Box)and bedroom(mini) or can i watch my main sky Q box and say the 2 in the bedrooms at the same time so in theory this would be 3, Q main box and 2xmini's 

hope this makes sense

thank in advance


Hi @Lstry 

If the 1 TB box that you have is the original non UHD one then you can only use one mini at a time.

With all other Q boxes you can use two minis simultaneously.

See the following link 

See which Q box you have 

Did this answer not help you?

This message was authored by: Laing1

Re: SKY Q Mini confusion over how many

Posted by a Superuser, not a Sky employee. Find out more

@Lstry wrote:

OK so i have the 1TB Sky Q box in my living room and a Sky Q Mini in one of my bedrooms now i am wishing to add a second Mini in another bedroom now my confusion is if i add another mini does this mean i could only watch 2 at the same time ie front room(main q Box)and bedroom(mini) or can i watch my main sky Q box and say the 2 in the bedrooms at the same time so in theory this would be 3, Q main box and 2xmini's 

hope this makes sense

thank in advance


@Lstry it depends on what 1TB box you have

If you have the older non UHD 1TB box then you can only watch on your main box and 1 mini at the same time. 

If you have the newer 1TB UHD box then you can watch on your main box and 2 minis at the same time 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: nigea99

Re: SKY Q Mini confusion over how many

Posted by a Superuser, not a Sky employee. Find out more

hi @Lstry  

 

Further to the replies by @Laing1 & @oldfella should you need to check which box you have look in :


Home - Settings - System Info - Hardware Version

 

The original 1TB non UHD box shows as Hardware Version  32Cxxx

 

(edit : This info shows in the Link @oldfella added)

Avatar for Lstry
Level 1 icon
Topic Author
This message was authored by: Lstry

Re: SKY Q Mini confusion over how many

Thank you to everyone who took the time out of there day to help me with my confusion you have cleared things up for me

Have a Great day all 

This message was authored by: kop32

Re: SKY Q Mini confusion over how many


@Lstry wrote:

Thank you to everyone who took the time out of there day to help me with my confusion you have cleared things up for me

Have a Great day all 


Now THAT is how to give thanks on a Forum, wish more peple would take the time just to acknowledge help.

3 x Sky Stream (trying again) , VM 1 gb Broadband and Google Nest WiFi Pro.
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
Answered - Go to Answer