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Message posted on ‎06 Feb 2022 03:04 PM

Remote not working

I have tried all the suggestions on getting remote to work with Q box but no success. I have ordered a new remote but in the meantime how do I watch Sky TV on my TV without the remote? 

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This message was authored by: Daniel0210 Answer

Message posted on ‎06 Feb 2022 03:06 PM

Re: Remote not working

Posted by a Superuser, not a Sky employee. Find out more

@Kel7 you could go to a local supermarket and purchase one. It will be quicker than waiting for the replacement and then you'll have a spare. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎06 Feb 2022 03:06 PM

Re: Remote not working

Posted by a Superuser, not a Sky employee. Find out more

@Kel7 you could go to a local supermarket and purchase one. It will be quicker than waiting for the replacement and then you'll have a spare. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Kel7

Message posted on ‎06 Feb 2022 03:11 PM

Re: Remote not working

Thanks, I might do that. Just seems daft that there is no way to control sky Tv without the remote.

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Message posted on ‎06 Feb 2022 04:56 PM

Re: Remote not working

Posted by a Superuser, not a Sky employee. Find out more
@Kel7 wrote:

Thanks, I might do that. Just seems daft that there is no way to control sky Tv without the remote.

@Kel7  I have an android phone with an App called 'Sky Q free remote' which you can download and use whilst your waiting for your new remote...and it works !

 

I believe similar are available for IPhones.

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