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Discussion topic: Remote not working properly

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This message was authored by Dkt9266 This message was authored by: Dkt9266

Remote not working properly

When watching live TV and I want to rewind, upon pressing the rewind button it freezes the screen rather than rewinds. When pressing rewind on recorded programmes it works as it should and rewinds when pressed.

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This message was authored by oj01 This message was authored by: oj01

Re: Remote not working properly

Posted by a Superuser, not a Sky employee. Find out more

@Dkt9266 Are you trying to rewind a channel that you've just tuned to? You can only rewind the channel you've been watching back to the point where you started watching it. 


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Dkt9266
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This message was authored by Dkt9266 This message was authored by: Dkt9266

Re: Remote not working properly

No, I can see why you would suggest that, but no it happens regardless of how long I've been watching a channel. Thanks for the reply though, appreciated.

This message was authored by Spando85 This message was authored by: Spando85

Re: Remote not working properly

Hi 

On my sky+ remote it wont let me select a station remote is working fine for everthing else but when i go to choose something to watch i press select and nothin happens 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Remote not working properly

Posted by a Superuser, not a Sky employee. Find out more

@Spando85 wrote:

Hi 

On my sky+ remote it wont let me select a station remote is working fine for everthing else but when i go to choose something to watch i press select and nothin happens 


Try a planner rebuild, Instructions can be found in my FAQ (link in my forum signature below)

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by Spando85 This message was authored by: Spando85

Re: Remote not working properly

Thank you for reply

But problem is not with planner no issues with watching recordings just anything tats on tv guide i cant select 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Remote not working properly

Posted by a Superuser, not a Sky employee. Find out more

@Spando85 wrote:

Thank you for reply

But problem is not with planner no issues with watching recordings just anything tats on tv guide i cant select 


A planner rebuild fixes more than just planner related issues, it's one of the first things to do when a box is not working correctly (for ANY reason)

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
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