Remote control not working

[Qaiser+sultan]

Hy , I have problems with my remotes control is not working, wat to do can you help me I can watching my programs,.

[Mark39]

Sky+?

Or Sky Q?

Or Sky Glass?

[Qaiser+sultan]

I you there,  I still waiting 

[Annie+UK]

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@Qaiser+sultan wrote:

I you there,  I still waiting 

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You have not answered Marks question 😞

[Mark39]

Hard to help unless you tell us which kind of Sky box you have. Sky+, Sky Q, or Sky Glass.

[Qaiser+sultan]

Sky Q model ES340d8, 

[GD1]

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@Qaiser+sultan wrote:

I you there,  I still waiting 

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You should also be aware it's not a chat facility with Sky but a customer helps customer forum, responses are not immediate.

[Qaiser+sultan]

I don't understand wat you say, I need new remote control can you send to me

[Laing1]

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@Qaiser+sultan wrote:

I don't understand wat you say, I need new remote control can you send to me

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@Qaiser+sultan we are customers like you this is not Sky you are talking to. If your remote has broken you will need to phone Sky you can find the phone number here scroll down until you see need more help and click on that you will then find a phone number for Sky