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Discussion topic: Region changed

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This message was authored by Kathy346 This message was authored by: Kathy346

Region changed

I've woken up this morning, and my local ITV news has moved from Anglia to Meridian. I've checked my settings and there have been no changes. Any help would be greatly appreciated to get my local regional news back.

 

Kathy

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This message was authored by oldfella This message was authored by: oldfella

Re: Region changed

Posted by a Superuser, not a Sky employee. Find out more

@Kathy346 wrote:

I've woken up this morning, and my local ITV news has moved from Anglia to Meridian. I've checked my settings and there have been no changes. Any help would be greatly appreciated to get my local regional news back.

 

Kathy


Hi @Kathy346 .

There has been changes to ITV regions

https://www.sky.com/help/articles/itv-service-changes-october 

 

See also https://helpforum.sky.com/t5/What-s-On/Changes-to-the-Sky-TV-guide-October-2020/td-p/3467397 

Kathy346
Topic Author
This message was authored by Kathy346 This message was authored by: Kathy346

Re: Region changed

But I'm not in Anglia region, I live in the east of the country.  Is there a way to reset this to a more localised area?

This message was authored by oldfella This message was authored by: oldfella

Re: Region changed

Posted by a Superuser, not a Sky employee. Find out more

@Kathy346 wrote:

But I'm not in Anglia region, I live in the east of the country.  Is there a way to reset this to a more localised area?


Hi @Kathy346 .

Its more than just the Anglia region.

The channels you receive are set by your Postcode and cannot be changed.

  • 5 x regional ITV HD launches (103/803)
  • ITV HD (Yorkshire East) 
  • ITV HD (Central East)
  • ITV HD (Anglia West)
  • ITV HD (Meridian North)
  • ITV HD (Meridian South)​
  • ITV closures - 4 x SD  regions (103)
  • ITV Border England SD closes - ITV Border Scotland SD replaces it
  • ITV Anglia West SD closes - ITV Anglia East SD replaces it
  • ITV Meridian North SD closes - ITV Meridian South SD replaces it
  • ITV Yorkshire East SD closes - ITV Yorkshire West SD replaces it
  • ITV closures - 6 x ITV+1s (203)
  • ITV+1 Anglia closes - replaced by ITV+1 Meridian
  • ITV+1 West closes - replaced by ITV+1 Central
  • ITV+1 Tyne Tees closes - replaced by ITV+1 Granada
  • ITV+1 W Country closes - replaced by ITV+1 Central
  • ITV+1 Wales closes - replaced by ITV+1 Central
  • ITV+1 Yorkshire closes - replaced by ITV+1 Granada
  • 5 x ITV HDs close at (176)
  • ITV Anglia East HD closes at 176
  • ITV London HD closes at 176
  • ITV Central West closes at 176
  • ITV Meridian East HD closes at 176
  • ITV Yorkshire West HD closes at 176
  • ITV Border England HD REMAINS
This message was authored by mokeys This message was authored by: mokeys

Re: Region changed

  • My itv new should be Anglia it's now Merridian how do I change it back
This message was authored by oldfella This message was authored by: oldfella

Re: Region changed

Posted by a Superuser, not a Sky employee. Find out more

@mokeys wrote:
  • My itv new should be Anglia it's now Merridian how do I change it back

Hi @mokeys 

Region is governed by your Postcode and so unless Sky has it wrong you cannot change it

This message was authored by chelseabird59 This message was authored by: chelseabird59

Re: Region changed

I get that regional postcodes are allocated by postcode and can't be changed but something must be wrong. I went to bed after watching London news on ITV get up this morning and I'm now meridian ! Not a happy bunny ! 
I'm on the boarder of London and Kent nowhere near the Meridian region. 

This message was authored by Moneypenny51 This message was authored by: Moneypenny51

Re: Region changed

And me ! I live in Essex and have woken up to news in Portsmouth.... Weather doesn't cover my region either. Why has this happened ? I cannot believe that my postcode is now considered 'south' of England. Missing ITV London ...

This message was authored by fizzdisco This message was authored by: fizzdisco

Re: Region changed

I live in central London and have always got ITV London news during Good Morning Britain. This morning it now cuts to Meridien news when watching on ITV HD. How utterly absurd. Is it the same on Freeview HD? One more reason to add the ever lengthening list of things I won't miss about Sky when I quit at the end of my contract. 

Kathy346
Topic Author
This message was authored by Kathy346 This message was authored by: Kathy346

Re: Region changed

I'm exactly the same. I live no where near Meridien region but it's the only region being reported until evening news.

This message was authored by sicric This message was authored by: sicric

Re: Region changed

We also have this issue we have meridian news and we always had about Anglia so not relevant to the area we live in 

come on Sky can't be a coincidence a few of us have this issue! 

This message was authored by Rhonny This message was authored by: Rhonny

Re: Region changed

Posted by a Superuser, not a Sky employee. Find out more

Edited as realised it's an old thread reopened...

This message was authored by LJBL999 This message was authored by: LJBL999

Re: Region changed

Noticed this on holiday last week in Norfolk when all the news was about Blackpool!

 

Now home in Buckinghamshire and still Meridian! 

Love the concept of 103 being defaulted to local version based on postcode but seems the lookup table has a pretty serious error!!

 

Is someone at Sky looking at it? The responses so far don't seem to acknowledge that there is an issue when there clearly is. 

 

This message was authored by Mark5466 This message was authored by: Mark5466

Re: Region changed

I'm in Devon and I'm getting news from Central. It was fine not long ago but I've seen my region has been removed on ITV+ but ITV is the same.

This message was authored by GD1 This message was authored by: GD1

Re: Region changed

Posted by a Superuser, not a Sky employee. Find out more

@Mark5466 wrote:

I'm in Devon and I'm getting news from Central. It was fine not long ago but I've seen my region has been removed on ITV+ but ITV is the same.


If it's the ITV SD versions then yes a lot have been removed by ITV and you get the nearest region.  If you have ITV HD it should be the correct region.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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