This discussion topic is read only Discussion topic: Refund letter

This message was authored by: Victoriaaaa · ‎13 Dec 2021

Hi, I got a letter stating that I have a refund and I should call a number to confirm my details. Is this genuine?

This message was authored by: TechmanagerMal · ‎13 Dec 2021

@Victoriaaaa wrote:
Hi, I got a letter stating that I have a refund and I should call a number to confirm my details. Is this genuine?

Possibly not genuine, check here for any refunds Sky owe you - Sky Bill | Sky.com

Corrected having considered @caesarome insight into your issue, thanks to @caesarome.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.

This message was authored by: caesarome · ‎13 Dec 2021

It is difficult for us fellow customers to say for sure without seeing it but if you left Sky and your account was in credit then it might be a legit letter so what does the online bill here show, is there a credit on it:

https://www.sky.com/manage/bill/

If there is it will say something like "Account Balance -£30".

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This discussion topic is read only Discussion topic: Refund letter

Refund letter

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