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This discussion topic is read only Discussion topic: Re: sky Q mini box

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This message was authored by: justherr

Message posted on ‎14 Feb 2022 03:42 PM

Re: sky Q mini box

 I can't access anything on demand on sky Q mini box in my bedroom , a pop up apears saying to use this service you need to upgrade your subscription.

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This message was authored by: caesarome

Message posted on ‎14 Feb 2022 05:08 PM

Re: sky Q mini box

Posted by a Superuser, not a Sky employee. Find out more

@justherr 

Do you have a multiscreen subscription and if so have you tried rebooting both your mini and your main Sky Q box ?

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This message was authored by: justherr

Message posted on ‎14 Feb 2022 05:15 PM

Re: sky Q mini box

yea i have a multiscreen subscription and am now getting the same message on main box

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This message was authored by: MightyQuinn

Message posted on ‎14 Feb 2022 05:22 PM

Re: sky Q mini box

Posted by a Superuser, not a Sky employee. Find out more

Hi @justherr   Just checking you are not trying to watch in HD without a HD subscription?

Welcome to the Sky Community Forum

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