0

This discussion topic is read only Discussion topic: RHBH on Peacock

Reply
This message was authored by: CR40

RHBH on Peacock

I've been trying to watch season 11 of The Real Housewives of Beverly Hills on Peacock but when I go to play the first episode it says 'programme synopsis is not available' 'find out how to upgrade your subscription to get this channel at skyviewinghelp.com'. I have changed my settings to download in SD but still have the same problem, has anyone else found this? Going to the website mentioned doesn't help either.

Thanks in advance for any help!

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: caesarome

Re: RHBH on Peacock

Posted by a Superuser, not a Sky employee. Find out more

Have you got the Sky Signature package on your account as it might be that this series is part of Sky Boxsets so you would need this to get access to it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for CR40
Level 1 icon
Topic Author
This message was authored by: CR40

Re: RHBH on Peacock

No I don't think I do but I can download season 1!

This message was authored by: Jamescj

Re: RHBH on Peacock

@CR40 @Think I may have solved this but from

no help from Sky they just blame Peacock and Peacock blame sky so I will be leaving. Anyway if you download the episode on sky go first and then go on to your tv and download again, it should then download in sd. It will ask for your pin and the annoying red button message will stay at the top saying you need to upgrade blah blah blah but just press on the back button and it will go away. So far I've watched two episodes this way so fingers crossed. Shame the help desk within sky couldn't tell me this, isn't that what they are paid for? Sky customer service is shocking 

Avatar for CR40
Level 1 icon
Topic Author
This message was authored by: CR40

Re: RHBH on Peacock

Thanks so much for the info I'll give it a go, fingers crossed!

This message was authored by: LGUser

Re: RHBH on Peacock


@CR40 wrote:

I've been trying to watch season 11 of The Real Housewives of Beverly Hills on Peacock but when I go to play the first episode it says 'programme synopsis is not available' 'find out how to upgrade your subscription to get this channel at skyviewinghelp.com'. I have changed my settings to download in SD but still have the same problem, has anyone else found this? Going to the website mentioned doesn't help either.

Thanks in advance for any help!


I've escalated your post via the community chat. This link explains how it work.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite/ blue chat bubble. When the bubble appears you have 48 hours to respond or it will be automatically closed.

If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox.

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply