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This discussion topic is read only Discussion topic: Prime App on Sky Q shows as Hisense Device?

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This message was authored by: Goose0211

Prime App on Sky Q shows as Hisense Device?

Has anyone else seen that the Prime app on sky Q shows up on your amazon account as a Hisense TV?

 

Had an issue where a family member rented a video through the prime App on the Sky Q box, I didnt realise and got an email from Amazon to say it had been purchased - I contact them, they said it was purchased through a Hisense TV.  We dont have a Hisense TV so I immediately asked them to remove the device and I changed my password.

 

Later that day I found it was the family member, so not an issue but my question is why does the Sky Q Prime app show up as a Hisense TV - has anyone else seen this?

 

Thanks

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This message was authored by: rscott

Re: Prime App on Sky Q shows as Hisense Device?

Posted by a Superuser, not a Sky employee. Find out more

Mine all show as Sky UK Set-top Box

(main & 2 minis)

rscott_0-1626864858765.png

 

This message was authored by: Rhonny

Re: Prime App on Sky Q shows as Hisense Device?

@Goose0211

What make of TV do you have? 

This message was authored by: Raider999

Re: Prime App on Sky Q shows as Hisense Device?

@Rhonny 

 

an educated guess would be Hisense.

This message was authored by: bob1234

Re: Prime App on Sky Q shows as Hisense Device?

Posted by a Superuser, not a Sky employee. Find out more

@Raider999 wrote:

@Rhonny 

 

an educated guess would be Hisense.


My guess would be Sharp or Toshiba as both are made by Hisense and may well show as Hisense.

I cheated with my guess as the person posting said he did not have a Hisense TV.

This message was authored by: Laing1

Re: Prime App on Sky Q shows as Hisense Device?

Posted by a Superuser, not a Sky employee. Find out more

@Goose0211 just checked mine and as @rscott my 3 boxes are showing up as Sky Q 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Goose0211

Re: Prime App on Sky Q shows as Hisense Device?

TV is a Panasonic, never had a Hisense, to be honest I didn't even know it was a make of tv!

This message was authored by: Rhonny

Re: Prime App on Sky Q shows as Hisense Device?

@Raider999

The OP's post already said they don't have a Hisense...

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This message was authored by: Goose0211

Re: Prime App on Sky Q shows as Hisense Device?

Just checked Amazon devices having re-registered the Prime app and its showing Sky Q device now.

 

Seems it must have been a random mix up??

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