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Discussion topic: Playlist refresh now live.
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Message posted on 03 Dec 2022 10:38 PM
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Re: Playlist refresh now live.
I've tried to do it but it puts me round in a loop, I can log onto the app, a tivate it on my (android) phone, but then it says I need to start a 7day trial. So I do that, it gives me a cancation date of the 10th June, and then I'm back to the same page of needing to start a 7 day trial. But if I go to the website on my phone, I can watch appleTV without it saying anything about the 7day trial. Is it just the Sky Glass app not working properly?
Message posted on 03 Dec 2022 11:41 PM - last edited: 03 Dec 2022 11:44 PM
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Re: Playlist refresh now live.
@Carnoch04 we are not talking about Apple TV+ we are talking about the streaming box for all content (except Netflix) and how Apple have got it right and SKy haven't.
Apple TV+ is excellent and there are many great shows to watch - enjoy!
Message posted on 03 Dec 2022 11:43 PM
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Re: Playlist refresh now live.
@Jporch316 which version number of Apple TV + are you on 🤣
There are some great programmes on Apple TV+ Servant,, See etc., My favourite is For All Mankind.
Message posted on 03 Dec 2022 11:49 PM
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Re: Playlist refresh now live.
@Anonymous
Gotta persuade my other half to watch it ......
currently watching Wednesday on Netflix and just finished only murders in the building on Disney which I thoroughly enjoyed ...........
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 03 Dec 2022 11:58 PM
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Re: Playlist refresh now live.
@Jporch316 we loved Only murders... and watched the first episode of Wednesday last night and it looks to be another Netflix hit. We had some friends over for dinner tonight and they have two episodes of Wednesday left to watch and said its fantastic.
Message posted on 04 Dec 2022 01:11 AM - last edited: 04 Dec 2022 01:29 AM
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Re: Playlist refresh now live.
On the Sky Glass open the Apple TV app. At the top middle of the page you will see a settings icon select this and under the accounts section you need to sign in. I ignored the QR code and did it on the website. As soon as you have done that you should have full access after about 20 seconds.
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Message posted on 04 Dec 2022 10:54 AM
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Re: Playlist refresh now live.
One of my pucks updated software to QS13 overnight. When using it this morning noted some changes to the UI (like watch from start a button in bottom left instead of banner).
However the playlist rail is back and the playlist button has disappeared from the Home Screen. Not sure if this is just a bug or by design.
My tv is still on QS12 and not checked any of my other pucks to see if they have updated and showing the same behaviour.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 04 Dec 2022 11:23 AM
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Re: Playlist refresh now live.
Message posted on 04 Dec 2022 11:53 AM
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Re: Playlist refresh now live.
It was just a bug. I've got one other puck on QS13 and was showing the new interface. Two others and TV still on QS12.
A reboot has stored on the "affected" puck.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 04 Dec 2022 12:31 PM - last edited: 04 Dec 2022 12:32 PM
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Re: Playlist refresh now live.
@Jong99 wrote:Still no HDR in the new Apple TV iPlayer app 😔. Does the Apple TV 4K even do HLG? Honestly don't know.
According to techies who've looked at the code in the latest BBC iPlayer version on the Apple TV, it's been changed to use Apple's inbuilt video player (rather than the BBC version) and there have been code changes under the hood that indicate UHD is being added at some point.
Apparently the Apple TV has had support for HLG for a few years now.
Message posted on 04 Dec 2022 07:08 PM
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Re: Playlist refresh now live.
@Fothergill1 I just did that, and once I'd logged in, it shows my apple I'd in the Accounts section, but when I go back to the main AppleTV menu it's still asking me to sign up for a 7 day trial. I can still watch AppleTV on my phone, but not the sky glass. It's very puzzling.
Message posted on 04 Dec 2022 07:49 PM - last edited: 04 Dec 2022 07:50 PM
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Re: Playlist refresh now live.
@custardchris sorry to hear you are still having problems. I don't know what else to suggest as it worked for me. Maybe sign out and then back in again??? 🤷
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Message posted on 05 Dec 2022 09:09 PM
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Re: Playlist refresh now live.
I tried logging out and back in, it's the same result. It's very odd though, I can go to manage subscriptions, and it shows that I have the account, but if I try to play a show, it won't have it. The problem has to be at the Sky Glass end, but I'm not sure of that is Sky tech support or Apple's to resolve?
Message posted on 05 Dec 2022 09:54 PM - last edited: 05 Dec 2022 09:57 PM
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Re: Playlist refresh now live.
Initially, I would give Sky a call as it may be something they have encountered before. I'm not sure what else to suggest 🤷
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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