Discussion topic: Pixilated picture

This message was authored by: SueR17 · ‎26 Jan 2021

Hi

Asking on behalf of my mum who's has started getting pixilated screens on and off throughout the day. She has called Sky and they have advised it could be an issue with her Sky + box and will get an engineer to call her (which should be fun as she's over 80!) My question is will she be charged for a replacement box as she doesn't have insurance? Any help would be appreciated

This message was authored by: Annie+UK · ‎26 Jan 2021

Sky charge a flat rate of £65 for a call out that includes ALL parts and labour

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense

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This message was authored by: Annie+UK · ‎26 Jan 2021

Sky charge a flat rate of £65 for a call out that includes ALL parts and labour

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense

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Discussion topic: Pixilated picture

Pixilated picture

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