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This discussion topic is read only Discussion topic: Pixelation on recordings mini box

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This message was authored by: Ant1328

Re: Pixelation on recordings mini box

Unfortunately noticing pixelation on recordings again....no where near as significant but still noticeable 

 

 

This message was authored by: Q-tips

Re: Pixelation on recordings mini box


@drunkensailor wrote:

I've been watching the Ryder Cup today on my main box, occasional pixalation and sound drop outs! My mini box is now fixed but it appears my main box now has this! 


I've been watching the Ryder Cup live for 12 straight hours (hardwired gigabit system, Q170) and I have seen pixellation glitches every 10-15 minutes throughout that time, whether watching on my main box or a Mini.

 

Strangely, I did the same thing yesterday and didn't notice any stream corruption. 

--------------------
32B12C 2TB UHD Q box • Mini boxes x2 (32D0B2) • 2022 LG C2 OLED TV • Software vQ230.000.14.00L • Gigaclear gigabit FTTH broadband (935Mbps up/down) • Linksys Velop tri-band router; 3 mesh nodes • All Q boxes fully Cat6 hardwired • Q wi-fi disabled • Q picture/audio processing disabled (no sound bar) • Pixellation cured by Q170 but back again with Q190 and now every few minutes with Q210 and Q220 live broadcasts and recordings on all boxes
This message was authored by: lettice

Re: Pixelation on recordings mini box

Posted by a Superuser, not a Sky employee. Find out more

Do not normally get much pixelation.

But, noticed others were reporting quite a bit of pixelation intermittently on the Sky Golf Ryder cup coverage through the two sessions yesterday.
I also saw a bit of a it a few times, first thought it could have been local on course cameras at times, but had a couple with the on screen graphics

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Shane198911

Re: Pixelation on recordings mini box

Watching wolves game here. Doing it again

 

i have put a complaint in again and i am sick of this 

 

anyone having the same problem?

This message was authored by: Lanzarote2013

Re: Pixelation on recordings mini box

Yes I think we are all having the problem, but Sky don't care they just keep taking our subscription so I don't think anything will change even though we keep complaining, there used to be a sky employee o here but I haven't see any posts from him for a while @Kei+M 🤷‍♀️

This message was authored by: Skycambs

Re: Pixelation on recordings mini box

Hi 

mine is the best it's ever been 👍

This message was authored by: Lanzarote2013

Re: Pixelation on recordings mini box

You must be one of a very few looking at all the threads on the subject, are you on 170 on main box and minis?

This message was authored by: Lanzarote2013

Re: Pixelation on recordings mini box

So both matches on sky sports are pixelating every couple of minutes, I really don't think it's right to have to pay for this poor service, email to CEO again I think 😡

This message was authored by: Roy29

Re: Pixelation on recordings mini box

Yep updated to 170... never had any issue with live tv... shock sky sports been pixelating last couple of days!! 😡 any reccomendations? Apart from leave sky 

This message was authored by: Lanzarote2013

Re: Pixelation on recordings mini box

I think we all need to leave maybe then they will care and do something

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This message was authored by: Ant1328

Re: Pixelation on recordings mini box

Shocking pixelation on sky sports today...this is really not acceptable 

 

Can't even watch the game it's that bad. 

 

Going to have to push this with sky now again...

This message was authored by: lukedaniel17

Re: Pixelation on recordings mini box

It's very bazaar mine was awful with Q160 but Q170 seems to have worked we did have a WiFi expert out but all he did was fit me a new main socket updated the router then once Q170 downloaded whilst we were away it's been so much better but I'm not holding my breath 

Mandbee
This message was authored by: Blackie1892

Re: Pixelation on recordings mini box

The picture and sound have been poor for the last three days!! The Ryder Cup has pixelated and suffered sound drop outs continuously!! The football has not been much better!!!

 

This message was authored by: Lanzarote2013

Re: Pixelation on recordings mini box

@lukedaniel17  I thought the same, all was well until Friday then it started again

This message was authored by: Lanzarote2013

Re: Pixelation on recordings mini box

@Blackie1892 same here it's just not good enough

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