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This discussion topic is read only Discussion topic: Picture is fuzzy on Sky + box.

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This message was authored by: DawnGra

Message posted on ‎16 Nov 2021 08:07 PM

Picture is fuzzy on Sky + box.

Fuzzy screen on all channels. Have signal and have perfect sound.... just fuzzy screen. Not fuzzy using Netflix or YouTube so don't think it's the tv

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎16 Nov 2021 08:16 PM - last edited: ‎16 Nov 2021 08:16 PM

Re: Picture is fuzzy on Sky + box.

Posted by a Superuser, not a Sky employee. Find out more
@DawnGra wrote:

Fuzzy screen on all channels. Have signal and have perfect sound.... just fuzzy screen. Not fuzzy using Netflix or YouTube so don't think it's the tv

How is the box connected to the TV?   HDMI , Scart or RF?  Have you tried a reboot by turning the box off at the wall then back on?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Annie+UK

Message posted on ‎16 Nov 2021 08:16 PM - last edited: ‎16 Nov 2021 08:18 PM

Re: Picture is fuzzy on Sky + box.

Posted by a Superuser, not a Sky employee. Find out more

Sky+ is a digital signal thus cannot be blurry like in the old days with Analogue unless you're using RF to a second TV, Try a different HDMI cable and/or the TVs settings

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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