@Peter604 If there is a fault then Sky have to pass it to Openreach who own the network, they have a fix time of up to 5 working days on a domestic broadband service, most times it is doen within 2. As you only reported it yesterday you need to allow Openreach to find the fault and fix it.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Peter 60
