Paying bill

[Linda]

Having trouble paying

[caesarome]

Do you mean the website or app isn't working or you are struggling with your finances?

[SKY1992bf]

@Linda  Your not talking directly with Sky here this is a customer helps customer forum only with no account access you'll need to speak to sky directly via phone before your payment due date otherwise your at risk of service restrictions 

[Linda]

Struggling with finances 

[SKY1992bf]

@Linda  See my reply directly above your last post 

a number to call can be found by clicking on the need more help drop down at the very bottom of this link 

https://www.sky.com/help/home

for uk customers it'll show a 0333 number 

if your in ROI change the flag in bottom right hand corner and refresh page before clicking and it'll show an 0818 number 

[caesarome]

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@Linda wrote:

Struggling with finances 

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I'm not sure what if anything they can do but try contacting the Accessibilty team at Sky and do this before the bill is due to be paid:

https://www.sky.com/help/articles/contacting-sky-accessibility