@Lynette+pace I'm afraid Sky won't call you in repsonse to a forum post, this is a customer helps customer forum, no one has account access, neither would they know who you are from a forum post.
You can call Sky on 150 if you have a Sky Landline or Mobile, you need to remain on the line past the automated message, when asked why your calling say technical. Best times to call are after 9pm or just after 7am.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Pace
