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This discussion topic is read only Discussion topic: Over-heating sky q box

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This message was authored by: BIKER-CHIC

Message posted on ‎30 Mar 2022 08:04 AM

Over-heating sky q box

Should I disconnect my (new) sky q box when I'm on holiday for safety reasons as it over-heated recently?

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This message was authored by: Quoman7

Message posted on ‎30 Mar 2022 08:13 AM

Re: Over-heating sky q box

Posted by a Superuser, not a Sky employee. Find out more
@BIKER-CHIC wrote:

Should I disconnect my (new) sky q box when I'm on holiday for safety reasons as it over-heated recently?

Hi @BIKER-CHIC SKYQ boxes are best left on standby, make sure your settings are on ECO, when you are away. I presume the box is in a well ventilated area and not enclosed?

If your box has been overheating badly, has turned itself off, then you should call SKY and get the box replaced.

 

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This message was authored by: Laing1

Message posted on ‎30 Mar 2022 08:30 PM

Re: Over-heating sky q box

Posted by a Superuser, not a Sky employee. Find out more
@BIKER-CHIC wrote:

Should I disconnect my (new) sky q box when I'm on holiday for safety reasons as it over-heated recently?

@BIKER-CHIC I always leave mine on Standby so it still records when I am on Holiday 


I may be a Sky Superuser but I am still just a Sky customer

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