@Mohammedfahad If today was activation day & it was FTTC (Superfast) it may be that they didn't need to visit and can connect remotely. It takes up to midnight for Sky's systems to update.
If the visit was for a FTTP install then you would need to call Sky tomorrow to find out why.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Open reach
