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Discussion topic: Not able to talk to a SKY representative
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Message posted on 26 Apr 2021 03:08 PM
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Not able to talk to a SKY representative
Everytime I hear there is a problem with SKY+ in my West Cork AIRBNB property, I know I am in for a rough time. You just CANNOT get to talk to a representative - all the phone numbers quoted do not appear to work. I have once again, wasted a couple of hours, trying to resolve an issue with SKY+ - No satellite signal is being received- and basically got nowhere. I have people staying in the property who have had no SKY TV since last week. Can someone please give me an Irish phone number that I can speak to someone please. This is probably one of worst Companies that I have ever had to deal with. Fine when things are ok, but they don't want to talk to you when you need them.
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Message posted on 26 Apr 2021 03:16 PM
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Re: Not able to talk to a SKY representative
You can contact Sky here and go to the “Need more help?” at the bottom of the page.
Message posted on 28 Apr 2021 12:16 PM
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Re: Not able to talk to a SKY representative
I still have not received a phone number to talk to an Irish SKY representative.
Message posted on 28 Apr 2021 12:36 PM - last edited: 28 Apr 2021 02:09 PM
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Re: Not able to talk to a SKY representative
@Mary+ellie wrote:
I have people staying in the property who have had no SKY TV since last week.
Worth noting that providing support for television in a rental property is outside the scope of a domestic Sky subscription.
You are best advised to contract with a local satellite installer for troubleshooting in the same way as you would with a local plumber.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 28 Apr 2021 12:47 PM
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Re: Not able to talk to a SKY representative
@Mary+ellie wrote:
I still have not received a phone number to talk to an Irish SKY representative.
If you follow the instructions in @Annie+UK's reply to your original post, you'll find the number. Posting phone numbers themselves on the forum is disallowed
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