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This discussion topic is read only Discussion topic: Not able to talk to a SKY representative

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This message was authored by: Mary+ellie

Not able to talk to a SKY representative

Everytime I hear there is a problem with SKY+ in my West Cork AIRBNB property, I know I am in for a rough time.  You just CANNOT get to talk to a representative - all the phone numbers quoted do not appear to work.  I have once again, wasted a couple of hours, trying to resolve an issue with SKY+ - No satellite signal is being received- and basically got nowhere. I have people staying in the property who have had no SKY TV since last week.  Can someone please give me an Irish phone number that I can speak to someone please. This is probably one of worst  Companies that I have ever had to deal with. Fine when things are ok, but they don't want to talk to you when you need them.  

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This message was authored by: Annie+UK

Re: Not able to talk to a SKY representative

Posted by a Superuser, not a Sky employee. Find out more

You can contact Sky here and go to the “Need more help?” at the bottom of the page.

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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This message was authored by: Mary+ellie

Re: Not able to talk to a SKY representative

I still have not received a  phone number to talk to an Irish SKY representative.

This message was authored by: TimmyBGood

Re: Not able to talk to a SKY representative

Posted by a Superuser, not a Sky employee. Find out more

@Mary+ellie wrote:

 

I have people staying in the property who have had no SKY TV since last week. 


 

Worth noting that providing support for television in a rental property is outside the scope of a domestic Sky subscription.

 

You are best advised to contract with a local satellite installer for troubleshooting in the same way as you would with a local plumber.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: Mark39

Re: Not able to talk to a SKY representative

Posted by a Superuser, not a Sky employee. Find out more

@Mary+ellie wrote:

I still have not received a  phone number to talk to an Irish SKY representative.


If you follow the instructions in @Annie+UK's reply to your original post, you'll find the number. Posting phone numbers themselves on the forum is disallowed 

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