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Discussion topic: Not able to access SKY Sports channels using SKY GO as a Virgin Media customer

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This message was authored by Hoddy2 This message was authored by: Hoddy2

Not able to access SKY Sports channels using SKY GO as a Virgin Media customer

I am a VM customer with access to SKY channels through my package. I was able to access channels on the GO using the App in the past. For some reason it now shows error code 7005 if I go in through my VM sign in or it shows error code 1404 if I sign in through my SKY account. I have followed the online advice on multiple occasions without success. I use Macbook Air. I did try to phone customer services but I was repeatedly cut off. Not a good look. Any ideas?

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This message was authored by caesarome This message was authored by: caesarome

Re: Not able to access SKY Sports channels using SKY GO as a Virgin Media customer

Posted by a Superuser, not a Sky employee. Find out more

If you are a Virgin Media TV customer then it is them who you need to speak to so I am a bit confused as to who you actually pay your bills to or are you also a TV customer of Sky ?

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