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Antdean
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No signal

‎07 Jul 2021 07:28 PM

I need to book a engineer visit I have done everything on the app and online like it says still not worked 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal

‎08 Jul 2021 06:41 AM - last edited: ‎08 Jul 2021 06:43 AM

Posted by a Superuser, not a Sky employee. Find out more

@Antdean You are talking to fellow customers here. Did you get it sorted? If not try ringing Sky. The best times are just after 7am or mid evening. What issue are you having? Someone on the forum may be able to advise you.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Rhonny
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Re: No signal

‎08 Jul 2021 06:53 AM

Posted by a Superuser, not a Sky employee. Find out more

@Antdean

A No Signal message is usually a TV message rather than Sky, where your TV isn't set to the correct source (ie not showing the HDMI input that your box is connected to). Turn the Sky box on and cycle through your inputs until it displays Sky. 

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