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This discussion topic is read only Discussion topic: No return packaging for box- getting charged?

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Avatar for Laura+gosling
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This message was authored by: Laura+gosling

Message posted on ‎23 Sep 2021 05:02 PM

No return packaging for box- getting charged?

I have still not received the packaging to return my sky box, I have no plans on keeping it and wouldn't want to. However now trying to charge me for the box even though I can't send it back without packaging what do I do?

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Avatar for bob1234
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This message was authored by: bob1234

Message posted on ‎23 Sep 2021 05:04 PM

Re: No return packaging for box- getting charged?

Posted by a Superuser, not a Sky employee. Find out more

@Laura+goslingYou can use your own packaging and print a freepost label here.

https://www.sky.com/help/diagnostics/return-or-recycle-sky-equipment/what-would-you-like-help-with

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