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This discussion topic is read only Discussion topic: No problems with tv or puck

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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎14 Feb 2022 09:18 PM

No problems with tv or puck

Posted by a Superuser, not a Sky employee. Find out more

Just wanted to say that I have had sky glass and a puck since the 5th of November and had no problems  whatsoever and my wife and I both love it 

P c marlow
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎14 Feb 2022 09:51 PM

Re: No problems with tv or puck

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@peter-marlow+1966 glad its worked for you I like the system but had a fair few issues myself but most are now sorted but its taken an effort, 😀

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎14 Feb 2022 10:24 PM

Re: No problems with tv or puck

We’ve had our Glass since Mid November and have just experienced minor glitches which took seconds to clear. When our old HD+ system froze it took about 20 minutes to get back to viewing. All in all we’re very happy with the system.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
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Message posted on ‎15 Feb 2022 08:57 AM

Re: No problems with tv or puck

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Still seeing an occasional glitch with the Puck, when screen resolution defaults to 1080p, but that has improved greatly since the recent update (happens once in many days now rather than every few hours). That aside, my Glass and Puck are working reliably. 

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