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This discussion topic is read only Discussion topic: No landline, slow broadband

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This message was authored by: Daniel0210

Re: No landline, slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@cello1901 

No one from Sky will contact you as a result of a forum post. Don't forget you are now on day 2 since your latest fault was passed to Openreach.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
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This message was authored by: cello1901

Re: No landline, slow broadband

@Daniel0210 Thanks for the reply but I would like to speak to Sky directly now as there is no help forthcoming from the forum.  If OR have closed this call without fixing the issue I have a right to know.

This message was authored by: Daniel0210

Re: No landline, slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@cello1901 

Okay. Give Sky a call. I'm just pointing out OR normally aim to fix reported faults within 3-5 working days of being notified of them, but I don't know if that extends to Openreach in NI. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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