No access to sky/yahoo account as forgotten password

[fairy+alys]

I have been unable to access my sky- yahoo account for a few weeks as the app asked me to sign in and I don't remember the password. I neither have a recovery email nor a phone number on the account as it's quite an old

one. I need access to it as some concert tickets are booked with it ! Please help!

[caesarome]

If you haven't accessed it for a while then it might not still be active, when you try this reset password link does it give you any other way to reset it bar another email address:

https://skyid.sky.com/resetpassword/

[fairy+alys]

Thank you. I have tried this but to no avail. I'll have to contact them I think.

[jayach]

You say the app asked you to sign in. What app is that?

Are you able to login here? https://www.sky.com/myaccount/my-details