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This discussion topic is read only Discussion topic: New phone contract

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This message was authored by: L-Mills-Wood

New phone contract

I have 2 contracts with Sky mobile that have come to an end of I get new ones through my account i will pay more as  the best deals are for new phone packages which include a new SIM card so a new number, can I get a new phone through sky with a new SIM and change my existing number that I ho!d with Sky to the new phone?

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This message was authored by: GD1

Re: New phone contract

Posted by a Superuser, not a Sky employee. Find out more

@L-Mills-Wood  You can't swap numbers from one Sky sim to another.  If you wish to update your plan you would need to do it on the current sim.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: L-Mills-Wood

Re: New phone contract

@GD1 thanks I was trying to get the best cheapest deal but looks like you only get the good deals if your a new customer.

This message was authored by: caesarome

Re: New phone contract

Posted by a Superuser, not a Sky employee. Find out more

The prices shown on the website are the current offers available to all customers, both new and existing ones.

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This message was authored by: L-Mills-Wood

Re: New phone contract

I already have a SIM with my number and was told that if I ordered a new phone and SIM it was a new contract and new number.

This message was authored by: caesarome

Re: New phone contract

Posted by a Superuser, not a Sky employee. Find out more

If you order a new phone and you also order a new sim so you have a new phone number then yes you will start a new contract for the phone and a 12 month one for the sim.

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