This discussion topic is read only Discussion topic: New mini box problem

This message was authored by: queby · ‎24 Sep 2021

I have two miniboxes. Just received the second one today. it's hooked up but I can't switch off the tv, change channels or volume.

This message was authored by: GD1 · ‎24 Sep 2021

@queby Have you setup your remote to operate your TV? https://www.sky.com/help/diagnostics/sky-q-remotes/what-would-you-like-help-with

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: queby · ‎24 Sep 2021

I've set up the remote control, I get to 'Finish' I'm told the remote control is set up. Then I'm sent back to the beginning again with 'no satellite connection'!

This message was authored by: queby · ‎24 Sep 2021

Thanks for your help. After a whole day of 'poking and hoping' it seems to be working!

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This discussion topic is read only Discussion topic: New mini box problem

New mini box problem

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