This discussion topic is read only
Discussion topic: New Update is now out.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 Dec 2021 10:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
Superb, thanks for the update. 👍🏼 @Anonymous
Message posted on 01 Dec 2021 11:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
@Jayboy1990 you are welcome,just watching a UHD programme and the picture quality is so much better. Would be good to hear from others on improvements they are seeing
Message posted on 01 Dec 2021 11:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
My region suppose to be Yorkshire but it says London. But I am receiving Yorkshire news
Message posted on 02 Dec 2021 06:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
@Anonymous wrote:
@Jayboy1990 you are welcome,just watching a UHD programme and the picture quality is so much better. Would be good to hear from others on improvements they are seeing
Yup noticed the same improvement
Auto-Correct is my enemy.
If this is your first post - Welcome
Sky Glass - No Puck
Message posted on 02 Dec 2021 07:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
Mine still hasn't updated. Even left overnight! All I get when going to Software Download in the menu is that "Software update unsuccessful. Please try again. "
have also tuned it off at the wall!
Any other ideas?
Message posted on 02 Dec 2021 07:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
I got mine by refreshing the apps rather than trying to download the update directly
Message posted on 02 Dec 2021 07:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
Looks a little better but banding is still the same looks like another call to sky.
Message posted on 02 Dec 2021 07:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
Post update UHD HDR picture quality looks greatly improved. My voice control is not working though! Can only do voice controls via remote. Also strangely motion sensor worked this morning first thing but then stopped working. Do you think motion sensor issue is a hardware issue?
Message posted on 02 Dec 2021 07:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
@mktony41 wrote:
Looks a little better but banding is still the same
Updated software was never going to fix physical defects: the most it could hope to do would be to diminish their impact, which is a bodge, not a remedy.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 02 Dec 2021 07:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
Updated my Glass last night. I came downstairs this morning and motion sensor worked for the first time! Huzzah!
Message posted on 02 Dec 2021 07:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
My Glass switched on correctly first thing today, but then became unresponsive for a few seconds. Also the Enhance Speech setting switched off over night. Bass Boost is still set to ON.
Sky Glass Medium. Previously Sky Q, Sky + HD. 600Mbps Gigaclear FTTP .
Message posted on 02 Dec 2021 07:47 AM - last edited: 02 Dec 2021 07:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
@oO0C4B4N4 I have the same issue on the TV too. I've power cycled it at least twice too.
At least one puck has updated, but not checked any of the others yet.
Am loathe to factory reset to try to get this working, and as I have a set with a very good screen I'd also be loathe to sending it back if required.
Just had a thought that maybe the download servers are hitting some sort of limit or throttling so will try later this morning if it hasn't updated automatically in the meantime.
Message posted on 02 Dec 2021 07:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
I will give it another day and then if nothing has changed I will give Sky a call.
Message posted on 02 Dec 2021 08:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
Updated yesterday, I now have two huge lines running top to bottom on the screen that I can't get rid of!
seems it's buggered up my tv
Message posted on 02 Dec 2021 08:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Update is now out.
@Jeffers27 @Were they like a light blue colour? If so I had that the other day on the old software and ended up having to pull the plug out for 5 mins. Seemed to fix it after that.
but again shouldn't have to do that on a new product.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page