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This discussion topic is read only Discussion topic: New Update is now out.

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This message was authored by: Chrisee

Re: New Update is now out.

Posted by a Superuser, not a Sky employee. Find out more

@Gothorp+23 not 100% sure my units behaved themselves. Someone mentioned refreshing the apps brought the new code as well so worth a try. The hard reset would do as well but it is a right pain as you lose all the settings and the remotes can lose connection. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Mark39

Re: New Update is now out.

Posted by a Superuser, not a Sky employee. Find out more

@threxr wrote:

My motion sensor seems to work, I believe if you been away for a while it turns off and when return turns on.  However my voice control is not working can only do voice control via the remote.  Rebooted no change


As it didn't work reliably before, I had turned motion sensing off, but it does now seem to be working ok. Voice control definitely more flakey now than it was, sometimes requiring a couple of attempts.

 

1 step forward.....

This message was authored by: Joe-Bow

Re: New Update is now out.

@Mark39 If you can get it to recognise "Chernobyl" in the Voice Search, you're a better person than I am. 😄

This message was authored by: Laing1

Re: New Update is now out.

Posted by a Superuser, not a Sky employee. Find out more

@Joe-Bow wrote:

@Mark39 If you can get it to recognise "Chernobyl" in the Voice Search, you're a better person than I am. 😄


@Joe-Bow strangely Q recognises Chernobyl 😀😂


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Dave+r+robbo

Re: New Update is now out.

Still the odd slight freeze on ITV ☹️

This message was authored by: AJM1972

Re: New Update is now out.

I've had several freezes across various channels today, far more than before the software update. Changing channel clears it. 

--
Sky Glass Medium. Previously Sky Q, Sky + HD. 600Mbps Gigaclear FTTP .
This message was authored by: Jayboy1990

Re: New Update is now out.

I just had a no subscription error when trying to restart a itv programme! - these things are becoming tiresome now. 

This message was authored by: Anonymous

Re: New Update is now out.

Here is a bit of detail about what has been tweaked, guess there must have been some sort of press release https://www.trustedreviews.com/news/sky-glass-updates-playlist-and-restart-features-4188660/amp?fbcl...

 

This message was authored by: Joe-Bow

Re: New Update is now out.

@Laing1 Don't rub it in 😂😂😂👍

This message was authored by: mally+01

Re: New Update is now out.

I hope someone can help

This has happened  twice yesterday and once today.

When you switch the tv on it says no Internet connection 

But the Internet is live I am using ethernet  cable.

So I have to reboot it.

Is there away to stop this 

This message was authored by: Joe-Bow

Re: New Update is now out.

@mally+01 I never see this, however I have Overnight standby mode switched off and the Networked Standby mode (I think it's called) switched on.  You could try changing those if you haven't already.

This message was authored by: mally+01

Re: New Update is now out.

@Joe-Bow 

I will try it

Thanks

This message was authored by: Joe-Bow

Re: New Update is now out.

@mally+01 🤞

This message was authored by: Duncanh454

Re: New Update is now out.

@mally+01 @I've had this issue a couple times but not recently, I didn't find a solution as such, just rebooted, hasn't happened for a couple of weeks now.

This message was authored by: Duncanh454

Re: New Update is now out.

Motion sensor still seems temperamental for me, worked once yesterday then nothing further after that which is odd.

 

Also had some stuttering on the puck last night, it's a wired connection with network speed just shy of 70mbs so no issue with network. Not enough of an issue to be a real problem, but is irritating.

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