New Sky Q Install Questions

[CatManDo]

thanks for all the replies and help I'm sorry for all the questions!

Next one!

I've turned off all pin settings in the menu but when I download a program it is still saying this is a pin protected program and I have to enter pin?

[nigea99]

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@CatManDo wrote:

thanks for all the replies and help I'm sorry for all the questions!

Next one!

I've turned off all pin settings in the menu but when I download a program it is still saying this is a pin protected program and I have to enter pin?

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hi @CatManDo if it is material that is rated at post watershed age levels then you will be prompted for a PIN irrespective on any parental controls when watching before the watershed

[CatManDo]

@nigea99 thanks again that explains it!

Much appreciated for all your help.

Loving it so far!

[CatManDo]

Last question of the day I promise!

Have connected Sky Q upto my Yamaha YSP2500 soundbar using 'TV' input opitcal.  This is because my sound bar does not pass through full HDR content via HDMI.  I don't want to use ARC as have had issues with this is the past.

When watching something with a DD soundtrack through Sky Q the amp just says 'surround' how will I know if I am getting true DD?  When using the sound bar with Apple TV for example it display HD Surround.  I know this is perhaps more of a sound bar question but just want to be sure I am getting the best sound through my new Sky Q.

Thanks again.

[nigea99]

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@CatManDo wrote:

Last question of the day I promise!

Have connected Sky Q upto my Yamaha YSP2500 soundbar using 'TV' input opitcal.  This is because my sound bar does not pass through full HDR content via HDMI.  I don't want to use ARC as have had issues with this is the past.

When watching something with a DD soundtrack through Sky Q the amp just says 'surround' how will I know if I am getting true DD?  When using the sound bar with Apple TV for example it display HD Surround.  I know this is perhaps more of a sound bar question but just want to be sure I am getting the best sound through my new Sky Q.

Thanks again.

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I don't know your sound bar (although being Yamaha I guess I could look at the manual  as they are  easily accesible - my AV  Amp is Yamaha)

Just make sure you have set the output in  Settings - Setup - Audio Visual  - Digital audio Output Optical to Dolby Digital and not Normal (also do NOT  set the HDMI one to DD + - there is a warning for this)  

[CatManDo]

Thanks @nigea99 yeah checked that it is set to DD in the settings.

[nigea99]

@CatManDo BTW it will depend on the programme content as to whether you do get 5.1 surround - if you want a quick test I suggest S1 Ep1 of A discovery of Witches (which may also be available in HDR) 

There are of course plenty other examples