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This message was authored by: David66

Message posted on ‎28 Aug 2021 07:20 PM

Neftflix not working correctly

- I have Netflix with SKy. It has been working fine until the past week, it is now in Spanish. 
I have looked on line for a resolution. I need to log onto netflix via my laptop to make the changes. However when I have tried this it is saying no Netflix account is registered to my email. Can you please assist with this. 

 

Thanks 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎28 Aug 2021 07:24 PM

Re: Neftflix not working correctly

Posted by a Superuser, not a Sky employee. Find out more

@David66 it is possible your account has been hacked see https://help.netflix.com/en/node/470 for how to sort it.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎28 Aug 2021 07:43 PM

Re: Neftflix not working correctly

Posted by a Superuser, not a Sky employee. Find out more

@David66as @Chrisee said it could have been hacked when you get it sorted out make sure you use a complicated password that you don't use anywhere else particularly not the one you use for Sky.

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