This discussion topic is read only Discussion topic: Disney + error 1027

This message was authored by: ReaperMan101078 · ‎28 Aug 2021

I keep getting this error when I try to log into Disney+. I've seen another user has had the same issue & the fix was a factory reset of the box. I'm hoping not to do a reset (I don't want to lose all of my recordings if I can avoid it) so has anyone found any other fixes? I've tried forcing a software update & also done an app refresh from the hidden settings menu which hasn't helped.

This message was authored by: GD1 · ‎28 Aug 2021

@ReaperMan101078 If the only way to resolve the issue is a factory reset, then it looks like thats what you'll need to do.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: ReaperMan101078 · ‎28 Aug 2021

@GD1 I'm guessing that's probably the case, I'm hoping that someone may have had luck with something else that I can try before I take the nuclear option though.

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This discussion topic is read only Discussion topic: Disney + error 1027

Disney + error 1027

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