This discussion topic is read only This discussion topic has been answered Discussion topic: Need to speak to an advisor regarding my bill

This message was authored by: Stefjc · ‎29 Aug 2022

Due to a personal issue I can not access my funds I need to speak to a sky advisor (I can not use a telephone) to discuss this, however the webchat only will give me a telephone number or to talk on here. Surely there is a way to speak to an advisor for people who have disabilities that will not allow them to talk on the phone?

This message was authored by: SKY1992bf · ‎29 Aug 2022

@Stefjc If you haven't already registered your account with sky's accessibility team as they have more contact options available

https://www.skyaccessibility.sky/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎29 Aug 2022

@Stefjc If you haven't already registered your account with sky's accessibility team as they have more contact options available

https://www.skyaccessibility.sky/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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