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Avatar for Lincom
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This message was authored by: Lincom

Message posted on ‎02 Nov 2021 05:02 PM

My weeks programming on my planner keeps getting wiped out. Why is this happening?

I like to programme my schedule favourites on a weekly basis. Lately, when I go into my planner/scheduled my programmes have disappeared only to be replaced by "next episode of xxx". This is awful as I keep missing stuff. Why is this happening.

 

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎02 Nov 2021 05:15 PM

Re: My weeks programming on my planner keeps getting wiped out. Why is this happening?

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎02 Nov 2021 05:15 PM

Re: My weeks programming on my planner keeps getting wiped out. Why is this happening?

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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