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13 Oct 2022 11:35 AM
My latest bill dated 12.10.22 shows £58.20 but all my previous bills are £44.00 as agreed on the 24.2.22
Why has this incresed if you are now charging £58.20 I will now assess if I want to carry on with sky
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13 Oct 2022 11:37 AM
Posted by a Superuser, not a Sky employee. Find out moreYou're asking other customers.
Compare your latest bill with a previous one to see where the differences are and let us know. We may then be able to advise you.
13 Oct 2022 11:46 AM
Posted by a Superuser, not a Sky employee. Find out more
@deebeetee1940 wrote:
as agreed on the 24.2.22
And how long was the discount agreed for as it might have come to and end.
13 Oct 2022 12:00 PM
My bill you havbe sent is £58.20 All previous bills were £44.00 WHY WHY WHY
13 Oct 2022 12:02 PM - last edited: 13 Oct 2022 12:03 PM
Posted by a Superuser, not a Sky employee. Find out more
As noted above, £44 may well have been a discounted price valid during an intitial contract period. Once that period ends (it's typically 18 months) then all the products involved revert to their full pricing.
13 Oct 2022 12:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@deebeetee1940 wrote:
My bill you havbe sent is £58.20 All previous bills were £44.00 WHY WHY WHY
As stated above (that you have appeared to have missed) we are customers here and not Sky support. You haven't answered my question about this discount possibly ending ?
13 Oct 2022 01:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@deebeetee1940 wrote:
My bill you havbe sent is £58.20 All previous bills were £44.00 WHY WHY WHY
You'll need to help yourself a bit, rather than ranting at fellow customers. Or give Sky a call.
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