Missing purchases

[Jewdrop68]

I have lost most of my film purchases on sky store , there are only 3 films on there now.....

[caesarome]

If Sky no longer have the rights to the films then you would lose them as well, are the fils in question still on the Sky Store because if they are I would get in contact with tgem about this:

https://www.skystore.com/help/contact-us

[DD1973]

Mine have gone missing too, I have got 2 films in my collection now since the others have gone missing. Sky Store still have the films in their library... Plus I own the film after buying a digital copy.

I will be pursuing this with SKY STORE and putting in a complaint if they are not restored.

[geogan-eire]

I'm the same.

I recently left Sky but before this I had a few movies purchased with the "Digital+Bluray" options,

I had these at least according to a search of my email for Sky purchases:

Independence Day: Resurgence

The Mummy (2017)

Deepwater Horizon

Spider-Man: Into The Spider-Verse

But now when I log into the Sky Store app on any device, the only movie showing there is "Independence Day: Resurgence".

Where are the other three gone??

[caesarome]

That is something you will have to ask the Sky Store support team about @geogan-eire  via the options shown on the link in the post above.