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This message was authored by: mattysmith

Message posted on ‎23 Oct 2021 07:54 AM

Mini box strange issue...

So... an issue seems to have developed after years of no problems..... you come down on a morning turn the mini box on and you can use everything but the live tv and just says no satellite signal... you go to

the main box turn it on and the live tv channels kick in.... eco mode is turned off on box boxes... has anyone seen this before ?

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This message was authored by: Chrisee

Message posted on ‎23 Oct 2021 08:04 AM

Re: Mini box strange issue...

Posted by a Superuser, not a Sky employee. Find out more

@mattysmith Q boxes can require a reboot every now andcagain its where it becomes a regular issue that you suspectva fault. The main Q box acts as the server to your minis which is why iyts worth rebootingbthat as well.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎23 Oct 2021 08:13 AM

Re: Mini box strange issue...

Thank you yes I forgot to mention I'd done the normal reboots too

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