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Discussion topic: Mini box has no power

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This message was authored by Shivvy91 This message was authored by: Shivvy91

Mini box has no power

Hi, my mini box seems to have suddenly lost power it will not turn on no red light nothing! Tried the remote trick the reset whilst re plugging trick different plug socket... nothing seems to work please help! Doe it jeed replacing? 

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This message was authored by oldfella This message was authored by: oldfella

Re: Mini box has no power

Posted by a Superuser, not a Sky employee. Find out more

@Shivvy91 wrote:

Hi, my mini box seems to have suddenly lost power it will not turn on no red light nothing! Tried the remote trick the reset whilst re plugging trick different plug socket... nothing seems to work please help! Doe it jeed replacing? 


Hi @Shivvy91 

Check through the following link.

It will lead to an option to replace the box if you cannot sort it 

https://www.sky.com/help/diagnostics/sky-q-stuck-on-standby/check-your-remote 

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